Policy
Return Policy
Due to their limited shelf life, our products are non-returnable
This return policy is subject to change without notice. Please refer to our website for the most up-to-date information.
Damaged or defective items:
If you receive a damaged or defective item, please get in touch with us immediately so we can rectify the situation promptly. We may request photos of the damaged item to expedite the resolution process
Cancellation Policy:
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscription Policy:
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely, and you'll be charged for each of these deliveries, unless you choose to pay in advance or to Skip. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy an item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time has passed, if you have not returned the item, we will charge your payment method for the full amount.
Contact us:
If you have any questions or require assistance with the return process, our dedicated customer support team is here to help. You can reach us at
+1336-847-4941